Banff Rocky Mountain Resort

I loved this hotel! I ended extending my stay because I wanted to stay in Banff for longer. The staff were so kind and attentive, I felt bad because I had never interacted that much with hotel staff before. The first day I wake up to a leak in the bathroom which they fixed whilst I was out, then when I lost a key card they replaced it with no issues, same when my card stopped working, and when I extended my stay they made sure that I had a very late checkout and that my new room was ready as soon as possible. I really appreciate all the effort which made my stay really comfortable and stress free. I also love that the facilities offered on site washing machine, fitness section and the free shuttle into town! The drivers are so kind and helpful, and always willing to make sure we make the most of our stay by asking us our plans and making recommendations.

I really like the location, was outside of the city centre, but close enough if you have car this is not a problem. The room was amazing, fancy, and clean. The hotel has their own pool (hot springs). Workers from the reception were really nice. The hotel has free parking

Good space and range of facilities. Loved the Rocky Mountain company bath products in the bathrooms. Staff friendly and informative on check in. Despite being out of the main town it is easy to drive into Banff and park for free at the station (we were told this was limited parking but were able to park there every time). There’s also a shuttle bus into town if needed.

It’s clean

The Banff Rocky Mountain Resort was a very very nice stay. Although the buildings themselves seemed to be a bit old, our Junior Suite was recently renovated and very nice! High ceilings, big room. The beds were extremly comfortable!! The bathroom had lots of cabinspace, so everyone could store their items. Breakfast and Dinner were also solid good, although nothing too special. The washer and dryer in the main house were also very convenient. We liked the proximity to Lake Minnewanka and Tunnel Mountain Road (easy early morning animal spotting). Not in walking distance to town though, if you preferred that.