Banff Rocky Mountain Resort

We took two rooms and used the sofa bed in one of them. the rooms were next door to each other so we were able to use the other room as the kitchen and sitting area which worked well. Everything was comfy and linen was provided for the sofa bed. The location was very attractive in a wooded area out of town. The airporter shuttle stopped at the hotel which was handy for other family members arriving at different times. the facilities were great and we used the swimming pool, hot tub and gym between us quite extensively. we played tennis also. the staff were helpful and polite. The regular shuttle bus into town could have been very useful although we did not need it. Banff is a most attractive town with nice shops and restaurants. We did a lot of hiking up mountains and around lakes ; the scenery was stunning .

Amazing location and stunning views! The room is cozy and has plenty of kitchen utilities, which makes it very convenient. A tip for budget-conscious guests: grab some groceries and cook at home. For breakfast, try the hotel options — really good! The hot tubs are incredible, some of the best I've ever been in. The shuttle service is also very convenient, and the driver is kind and funny.

I loved this hotel! I ended extending my stay because I wanted to stay in Banff for longer. The staff were so kind and attentive, I felt bad because I had never interacted that much with hotel staff before. The first day I wake up to a leak in the bathroom which they fixed whilst I was out, then when I lost a key card they replaced it with no issues, same when my card stopped working, and when I extended my stay they made sure that I had a very late checkout and that my new room was ready as soon as possible. I really appreciate all the effort which made my stay really comfortable and stress free. I also love that the facilities offered on site washing machine, fitness section and the free shuttle into town! The drivers are so kind and helpful, and always willing to make sure we make the most of our stay by asking us our plans and making recommendations.

Spacious and clean

I love that the staffs go above and beyond to help us. We were supposed to go to Jasper and stay at Hinton. But on our way there, the wildfires started and we had to turn back, cancel all our bookings and quickly find a place to stay. We booked here. For some reasons, there was some mistakes when we booked the place. We call the hotel and they sorted and fixed it for us. The staffs are commendable and very helpful.